The importance of POS
Point of Sale (POS stands for Point-Of-Sale ) is the control center of a restaurant.(tablet epos)
The POS communicates with all areas of the restaurant to exercise control over them 24 hours a day. Everyone is involved in any way with the POS:
Restaurant staff
guests
Managers and executives
In this publication, we will discuss why the POS is the critical component of every successful restaurant and restaurant exactly what tasks solved.(epos systems)
The POS communicates with staff in different ways
Schedules and out - is able to restrict or report the inputs and outputs of staff outside their schedule
Timesheet - is also able to keep track of the hours that a particular employee was present at the restaurant
Report tips per employee - Through the sales report can keep track of tips entered in cash and by card
Human Resources - By capturing and storing all labor data for each employee
Messages - is also able to manage emails and reminders for each and every employee
For the guest, the POS system is the artifice of a memorable experience
Reservations can be internal through POS or through an external system that can communicate with the POS. Some systems such as NCR Aloha include functionality waiting list and are even able to notify via pagers ( pagers ) or smartphones (epos system)
The POS is also capable of handling the orders of the guests and take them to the appropriate preparation area, which is better, they can be raised by any member of staff: waiters, baristas, captains, etc. even through telephone, online or mobile application.
In addition, a POS takes control of the account of each guest, according to the items ordered, their modifiers as well as discounts and additional charges.
The guest can pay your bill in any way: cash, credit, debit, gift card, electronic purse, membership fee to the hotel room and even from your smartphone. One of the most important tasks that solves the POS is the division of the account in different forms of payment.
Management and rewards points programs loyalty is critical in a restaurant and the POS will always have this kind of functions envisaged as an integral part of their reason to exist.(takeaway epos systems)
For managers and operators, the possibilities are almost endless
Alerts for costs, discounts or excessive cancellations
Handling tables with waiting time and sales reports for each table
Inventory control at the level of ingredients together with the calculation of selling prices based on production costs(restaurant epos)
Management reorders to suppliers based on stocks in inventory
Accounting reports and filters per employee by menu item, category, department, type of payment, revenue per day, operating costs and much more
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